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Order Processing & Dispatch

All orders are double-checked before dispatching.

Most orders placed before 12.00pm (Monday-Friday) are dispatched from our supplier the next day, subject to stock availability and any security checks, via Royal Mail 1st Class or our secure courier.

Orders placed after 12.00pm during the week or at weekends are normally processed and dispatched within 48 hours.

We dispatch orders normally on regular working days throughout the festive season,

During times of peak seasonal demand (for example Christmas) there may be a slight delay in the dispatch of your order, so please check our homepage for details and allow extra time for delivery.

If for any reason there's a major delay with the expected delivery time, we'll contact you and explain the situation.

Please allow up to 5 extra days delivery time for orders to Scottish Highlands & Islands or Northern Ireland.

Please note we cannot deliver orders to PO Box addresses.

REFUNDS & OUT OF STOCK ITEMS:

Last delivery date for Christmas - 19 December

Any web orders made after this date will be processed and dispatched from January 5th.

Please note: some of our international suppliers delivery times vary from 10 – 30 days.  Please ensure that you order products & equipment early.